Survey - Digital Skills Hub

1. How would you rate your employees’ or members’ overall proficiency in foundational digital skills? See definition below. *

Digital literacy encompasses foundational abilities necessary for individuals to navigate the digital world confidently. Examples include using a computer, navigating the internet safely, and creating and editing digital documents. Digital dexterity involves achieving a higher level of proficiency and flexibility with digital tools. Examples include data analysis, digital advertising, task automation, and being adaptable to new technologies.

2. Please indicate the areas in which you believe your employees, or members of the community you serve, have the greatest need for training when it comes to foundational digital skills. Select all that apply. *

Computer basics and common software (e.g. using computers, laptops, tablets and productivity suites such as Microsoft 365 or Google Workspace)
Internet navigation (e.g. using different browsers to effectively search for information online)
Online communication and collaboration (e.g. use of email, video conferencing and other online tools and platforms for teamwork, understanding of netiquette)
Digital safety and security (e.g. knowledge of best practices for online safety, including creating strong passwords, identifying phishing attempts, and protecting personal information)
Critical assessment of online information (e.g. the ability to critically evaluate the credibility and reliability of online information sources)
Problem-solving (e.g. the ability to independently troubleshoot common technical issues)
Productivity and efficiency (e.g. leveraging digital tools to improve productivity, automate tasks and optimize workflows)
Adaptability & Agility (e.g. being curious and adaptable to new technologies, quickly adjusting to software changes, and having an understanding of emerging digital trends such as AI, and their potential applications)
Other

2. (Other) Areas with greatest need for training *

3. What are 1 to 3 challenges your organization encounters when it comes to workforce development, employee growth and retention, or training and skilling in general? Select up to 3 options. *

Insufficient budget for training and professional development
Limited access to qualified candidates
Difficulty keeping up with rapid changes in technology
Difficulty creating and/or implementing a comprehensive workforce development strategy
Other

3. (Other) Organizational challenges *

4. Does your organization have a workforce development strategy or tools in place? *

Yes
No
Not sure

Workforce development strategies encompass a wide range of initiatives aimed at enhancing the skills, knowledge, and productivity of employees or individuals. Examples include, but are not limited to, training programs, mentorship and coaching, leadership development, job rotation and cross-training, and access to e-learning platforms.

5. Briefly describe your organization's workforce development strategy. If you answered "No" to the previous question, type "N/A". *

Some things you can describe here: the workforce development goals and objectives of your organization, any strategies or initiatives currently in place to achieve them, how your organization identifies and addresses workforce development needs, any partnerships or collaborations established to support your efforts, and any challenges encountered or lessons learned in the process.

6. What are some tools or features you would like to see developed and offered in this site? Select all that apply. *

Training programs or courses to develop and improve digital literacy and digital dexterity
Opportunities and resources to connect with organizations that share similar interests or challenges in the field of workforce development
Guidelines for creating and implementing comprehensive workforce development strategies
Assessments to evaluate foundational and technical digital skills
Assessments to evaluate an individual’s personality traits and motivations to support career development and personal goals
Other

6. (Other) Tools/features you would like to see *

7. Imagine this skills hub one year from now. Are there any products, services, or resources you would like to see added here to support the professional growth and development of your employees, or communities you serve? *

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